Privacy Policy 57agame – Your Data Protected by the LGPD

The 57agame is the Sports Betting and online casino platform available at https://57agame.best, developed and operated exclusively for the Brazilian market. 57agame is the controller of personal data collected during use of the platform, in accordance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018).

This Privacy Policy transparently describes how 57agame collects, uses, stores, shares, and protects users' personal data — and what rights you have over that information. It applies to all registered users on the platform, website visitors, and anyone who interacts with 57agame's services.

For questions or requests related to privacy and data protection, contact our team at suporte@57agame.best, using the subject line: "Privacy – LGPD".

The 57agame collects personal data at different points during your interaction with the platform. See what data is collected and in what context:

Data you provide directly during registration:

• Full name;
• CPF (Brazilian Individual Taxpayer ID);
• Date of birth;
• Email address;
• Mobile phone number;
• Residential address (when requested for identity verification);
• Photo ID (when required as part of the KYC — Know Your Customer — process).

Financial and payment data:

• Pix key linked to the account holder's CPF;
• Credit or debit card details (processed by a secure gateway — 57agame does not store full card data);
• History of deposits and withdrawals made via Pix, boleto, card, PicPay, Mercado Pago, or TED;
• Bank linked to your transactions (Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others).

Data automatically generated through platform use:

• IP address and approximate geolocation;
• Device type, operating system, and browser used;
• Full betting and gaming history (dates, amounts, markets, outcomes);
• Session duration and pages visited within 57agame;
• Cookies and session identifiers (detailed in section 6).

The data collected by the 57agame are used exclusively for the purposes described below. We do not use your data for any other purpose without notifying you in advance:

• Account creation and management: process your registration, verify your identity and age, and keep your account active on the platform;
• Service delivery: place sports bets, access the online casino (slots, roulette, crash games), check live odds, and use all features available on 57agame;
• Payment processing: enable deposits via Pix, boleto, card, PicPay, and Mercado Pago, and securely process withdrawals to your bank account in Brazil;
• Fraud prevention and security: identify suspicious behavior, prevent money laundering, detect unauthorized account use, and protect the integrity of the platform;
• Compliance with legal obligations: maintain records required by Brazilian legislation applicable to the betting and gaming sector, and comply with requests from competent authorities when legally required to do so;
• Responsible gambling: monitor usage patterns to identify potential problem gambling situations and offer proactive support, as detailed on our Responsible Gambling;
• Communications and marketing: send notifications about promotions, bonuses, and news from 57agame — only to users who have consented to this type of communication;
• Platform improvement: analyze aggregated and anonymized usage data to improve the experience, fix technical issues, and develop new features.

As required by the LGPD, the 57agame handles your personal data always on the basis of a legal ground. The applicable legal bases are:

• Contract performance (Art. 7, V): to create your account, process bets and payments — activities essential to delivering the services you requested when registering with 57agame;
• Compliance with a legal obligation (Art. 7, II): to maintain records required by applicable law, respond to judicial or regulatory authorities, and fulfill anti-money laundering obligations;
• Legitimate interest (Art. 7, IX): to prevent fraud, ensure the security of the platform and its users, and monitor patterns related to responsible gambling — always respecting your rights and expectations;
• Consent (Art. 7, I): to send marketing communications and promotional notifications. You can withdraw this consent at any time, at no cost and without affecting your access to the platform.

The 57agame does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs only in the following situations, always with appropriate safeguards:

• Payment processors: partner payment gateways that process transactions via Pix, boleto, card, PicPay, and Mercado Pago. These partners act as data processors and are contractually required to protect your information in accordance with the LGPD;
• Technology providers: companies that provide cloud infrastructure, security tools, identity verification systems (KYC), and casino and crash games software providers — all bound by active data protection agreements;
• Competent authorities: when required by law, court order, or formal request from Brazilian regulatory authorities — 57agame complies with such requests strictly to the extent the law demands;
• Fraud prevention: fraud and money laundering detection systems may cross-reference data against national regulatory databases for identity verification and compliance.

In all sharing scenarios, 57agame requires all third parties involved to maintain security standards equivalent to those applied internally and to use the data solely for the purposes contractually agreed upon.

The 57agame uses cookies and similar technologies to enhance your experience on the platform. The types of cookies used are:

• Essential cookies: necessary for the platform to function — they keep your session active, remember your login, and ensure bets are processed correctly. Disabling them would prevent the platform from working properly;
• Performance cookies: collect anonymous data on how users navigate 57agame — which pages are visited most, where technical errors occur, and how long users spend in each section. They help continuously improve the platform;
• Functionality cookies: remember your interface preferences, language, and display settings so you don't have to reconfigure the platform on every visit;
• Analytics cookies: used to understand aggregate user behavior and improve features such as live odds, football sections (Brasileirão, Copa do Brasil, Libertadores), and crash games.

You can manage cookie settings through your browser. Please note that disabling essential cookies may prevent login and betting features from working correctly on the 57agame.

The 57agame retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations:

• Active account data: retained for as long as your account remains active on the platform;
• After account closure: identification data (name, CPF, email) and financial history (deposits, withdrawals, bets) are retained for a minimum of 5 years after account closure, in compliance with anti-money laundering and tax compliance legal requirements;
• Security logs: access logs and security events are retained for up to 2 years to support fraud investigations;
• Marketing data: removed immediately upon withdrawal of consent by the user;
• Session cookie data: expire automatically when the browser is closed or after the configured inactivity period.

Once retention periods have elapsed, data is securely deleted or irreversibly anonymized.

The 57agame implements robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

• 256-bit SSL/TLS encryption across all platform pages and communications;
• Passwords stored with cryptographic hashing — not even the 57agame team can access your password in plain text;
• Financial data (card details, Pix keys) is tokenized and never stored in readable format;
• Role-based internal access control — only staff with a justified operational need can access user data;
• Continuous security monitoring and intrusion detection systems active 24 hours a day;
• Regular security audits by a specialized team;
• A security incident response plan that includes notifying the Autoridade Nacional de Proteção de Dados (ANPD) and affected users in the event of a significant breach, as required by the LGPD.

The LGPD grants you a set of rights over your personal data that the 57agame fully respects. They are:

• Right of access: request a copy of all personal data that 57agame holds about you;
• Right to correction: request the update or correction of inaccurate or outdated data;
• Right to anonymization, blocking, or deletion: request the deletion or anonymization of unnecessary, excessive, or improperly processed data — subject to legal retention obligations;
• Right to data portability: receive your data in a structured, machine-readable format for transfer to another controller;
• Right to information: know which third parties 57agame has shared your data with;
• Right to withdraw consent: withdraw consent for marketing communications at any time, with no penalties;
• Right to object: object to processing based on legitimate interest;
• Right to lodge a complaint: file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) if you believe your rights are not being respected.

To exercise any of these rights, send your request to suporte@57agame.best with the subject line "LGPD Rights – [your name]". 57agame responds within 15 business days, in line with the deadlines established by law.

The services of 57agame are intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. Registration on the platform requires a CPF number and date of birth, which are verified to confirm legal age.

If 57agame identifies that data from a minor was collected without proper consent, that data will be deleted immediately and the account closed. The minor's legal guardian will be notified whenever they can be identified.

If you believe a minor is using the platform, contact us immediately at suporte@57agame.best. The 57agame treats this type of report as a top priority.

In certain situations, the personal data of users of the 57agame may be processed or stored on servers located outside Brazil — for example, in international cloud infrastructure used by the platform.

When this occurs, 57agame ensures the transfer is carried out in accordance with the conditions permitted under the LGPD (Art. 33), which include:

• Countries with an adequate level of protection recognized by the ANPD;
• International bodies that follow standards equivalent to the LGPD;
• Specific data protection contractual clauses with international recipients;
• Explicit consent from the data subject for the transfer.

In all cases, your data remains protected by the same security standards described in this Privacy Policy, regardless of where it is physically stored.

The 57agame may update this Privacy Policy periodically to reflect changes in services, applicable legislation, or our internal data protection practices.

When changes are significant — particularly those that expand the scope of data processing or affect user rights — we will notify all registered users by email at least 7 days before the changes take effect.

The date of the last update is always shown at the top of this page. Continued use of the platform after a new version of this Policy takes effect constitutes acceptance of the changes. We recommend reviewing this page periodically.

The 57agame has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO serves as the point of contact between 57agame, data subjects, and the National Data Protection Authority (ANPD).

For any request, question, or complaint related to the processing of your personal data at 57agame, please reach out through the channels below:

• Email: suporte@57agame.best (subject line: "Privacy – LGPD");
• Live chat: available 24 hours a day, 7 days a week, directly on the platform;
• Response time: up to 48 business hours for general inquiries; up to 15 business days for formal exercise of rights under the LGPD.

The 57agame is genuinely committed to protecting user privacy — not just to formal legal compliance. If you have any questions about how your data is handled, reach out. We're here to explain things clearly, without unnecessary legal jargon.